Assertiveness Training: Self-Confident Behavior and Communication Skills
In this course, you will learn how to develop and implement strategies to improve your communication skills and self-confidence in interpersonal relationships.
Program Description
Quality communication of thoughts, wishes, and needs is the foundation for building successful relationships. By adopting an assertive communication style, individuals learn to stand up for themselves while being accepted and respected by others. This training is designed to introduce participants to assertive communication and help them develop assertive communication skills.
Program Content
- Differentiating assertiveness, passiveness, and aggressiveness
- Barriers to assertiveness
- Assertive rights and how to respect them
- Giving and receiving criticism appropriately
- Giving and receiving compliments appropriately
- Manipulation and how to respond to it
Goals
- Understanding assertive, passive, aggressive, and manipulative communication and behavior
- Recognizing one’s personal communication style and areas for improvement toward assertiveness
- Practical application of assertive communication techniques and dealing with manipulation
- Improving participants’ communication skills through practical exercises
Who Is It For?
This training is intended for all adults who wish to improve their communication skills, individuals who lack self-confidence in interpersonal relationships, or those who face criticism from others due to perceived aggressiveness. It is also suitable for business professionals and teams seeking to enhance workplace communication skills.
Competencies Acquired
Participants will be able to recognize assertive, passive, and aggressive behavior and appropriately express their opinions, wishes, and emotions. They will learn to protect their personal boundaries, give and receive criticism and praise effectively, recognize different types of manipulation, and apply appropriate response strategies.
Method of Delivery
The program includes a combination of lectures, individual and team exercises, discussions, and take-home assignments.
Program Duration
The course consists of three sessions – two weekend days from 10:00 AM to 5:00 PM. The third session is a follow-up lasting two hours.
Training Dates:
- May 24, 2025 (7 hours)
- May 25, 2025 (7 hours)
- June 10, 2025 (2 hours)
Training Location:
Faculty of Organizational Studies “Eduka”, 15 Majke Jevrosime Street, Belgrade
Program Fee
The participation fee is 14,800 RSD.
Payment must be made before the start of the course, no later than May 19, 2025. The number of participants is limited, and a place is reserved upon payment. The stated price applies per person. Organizations registering more than two participants for the same course receive a 10% discount per participant. The fee includes in-person attendance at the Organizer’s premises and accompanying materials according to the training plan and program.
Payment Details
- Payer: Full name of participant
- Payment purpose: Course attendance
- Recipient: Faculty of Organizational Studies “Eduka”
- Account number: 200-2779020101033-53 (Poštanska štedionica AD Belgrade)
- Reference number: AT/2025
Apply via the provided link or by email at eduka-obuke@vos.edu.rs
Application Deadline: May 15, 2025
Lecturer You Will Work With
Dragana Mitrić – Aćimović
PhD in Psychology, Assistant Professor at the Faculty of Organizational Studies “Eduka” in Belgrade and at the Department of Psychology, University of Kragujevac. She has many years of experience in human and organizational development through private practice, soft skills training, and consulting. She has over 15 years of HR experience and has delivered more than one hundred educational programs and training sessions aimed at improving individual and team communication. Dragana is a certified team coach and a psychotherapist in training with a focus on Transactional Analysis.
