Operations Management
Become an expert in operations management and optimize business processes for future challenges.
4 YEARS
240 ECTS
Enroll in the most advanced operations management program, aligned with current and future labor market requirements, where we prepare you for an exceptional career and business challenges using advanced digital technologies!
Step into a world of endless possibilities!
The study option Operations Management within the study program Business Excellence, Management and Organization represents the most innovative program in the field of planning, organizing, and managing procurement, production, distribution, sales, and service processes. Studying operations management at the undergraduate level covers understanding and applying principles and techniques essential for effective operations management within organizations. The program focuses on optimizing production processes, supply chain management, quality control, logistics, and strategic planning.
Operations Management
57
companies, startups, and other organizations involved in program implementation
- Business Decision Making
- Business Simulations
- Applied Statistics for Managers
- Canvas Models
- ESG Standards
- Operations Research
- Experience Economy
- Career Development
- Organizational Performance Measurement
- Project Thinking and Planning
Certification
12
certificates can be earned during studies
- ESG - Basic Program
- LEAN - Basic Program
- Six Sigma - Basic Program
- KAIZEN - Basic Program
- Balanced Scorecard - Basic Program
- Controlling - Basic Program
- ISO 27001:2013
- ISO 9001:2015
- ISO 14001:2015
- ISO 45001:2015
- ISO 22000
- ISO 22301:2019
Fields of Work
4+
industries
- Healthcare
- Education
- Food Safety
- Construction
- Tourism
Why choose this program?
- Career Opportunities: Degrees in operations management open a wide range of career opportunities in industries such as manufacturing, logistics, retail, healthcare, and many other service industries.
- Key Skills: Students acquire key skills such as analytical thinking, problem solving, project management, and leadership, which are highly valued in the labor market.
- Improving Business Performance: By applying learned principles, graduates can contribute to improving business performance, reducing costs, and increasing organizational profitability.
- Market Adaptability: With knowledge in operations management, graduates are better prepared to adapt to market changes and implement innovative business solutions.
- Global Perspective: Programs often include a global perspective and understanding of international operations, which is crucial for business in a globalized world.
Studying operations management provides a solid foundation for understanding how organizations function and how business processes can be improved, which is essential for success in the modern business environment.
Classes are enriched by lecturers who are experts in standardization and quality within companies and the Serbian Chamber of Commerce. The focus is on unique experiential learning through business case analysis while acquiring basic knowledge for Six Sigma and LEAN certification.
Organized according to advanced business practices and top universities worldwide. Instead of guiding you toward a single business sector, we open doors to a variety of industries and allow you to find your own path. We encourage you to develop your skills, think outside the box, and become a leader in a constantly changing world.
The undergraduate studies of the OPERATIONS MANAGEMENT program, lasting four years (240 ECTS), feature a modern approach to exceptional higher education, designed according to best practices in management and economics.
Overall, our students gain an outstanding advantage enabling rapid employment upon graduation, starting their own companies, STARTUP companies, and NGOs, as well as continuing studies at leading universities abroad.
Study and Work
With the help of modern information technologies, all employed students who cannot attend classes in person can regularly follow and attend lectures through multimedia educational content, regular consultations with professors via email and TEAMS platform, electronic literature, online exam registration, and practical class tutorials. Employed students follow classes via course pages, while exams and quizzes are taken like regular students, and attendance points can be compensated through additional assignments.
The program is accredited by the National Accreditation and Quality Assurance Body in Higher Education – accreditation certificate of the undergraduate program Business Excellence and Organization.
Overall, our students gain an outstanding advantage enabling rapid employment upon graduation, starting their own companies, STARTUP companies, and NGOs, as well as continuing studies at leading universities abroad.
Key areas studied in the Operations Management program
- Principles of Quality Management
- Quality, Organizational Behavior, and Transformational Leadership
- Design of Production and Service Systems
- ISO Standards and Their Application
- Six Sigma and Its Application
- Analytics and Reporting
- Project Management
- Total Quality Control
- Supply Chain Management
- Logistics
Subjects
1st Year
- Economics
- Management
- Applied Informatics
- Mathematics
- Creativity and Psychology
- English 1
- German 1
- Basics of Human Resource Management
- Marketing
- Financial Accounting
- Mathematics with Statistics
- English 2
- German 2
2nd Year
- Business Economics and Planning
- Entrepreneurship and Innovation
- Business Law
- Business Communication and Negotiation
- English 3
- German 3
- Operations Research
- Social Psychology
- Digital Business and Marketing
- English 4
- German 4
- Planning and Managing Production and Service Operations
- Consumer Behavior
- Mental Health
- Corporate Culture
- LEAN Logistics
3rd Year
- Decision Making
- Digital Business Models
- Financial Management
- Organizational Psychology
- Knowledge Management
- Design of Production and Service Systems
- Career Development and Business Excellence
- Business Performance Management
- Strategic Management and Organizational Effectiveness
- Professional Practice 1
- Strategic Company Control
- Principles of Event Organization
4th Year
- Business Situation Simulation
- Leadership and Change Management
- Human Resource Management
- Professional Practice 2
- Stress Management
- Sustainable Development and Business
- Intellectual Capital and Company Competitiveness
- Supply Chain Management
- Project Planning of Events
- Psychology of the Digital Environment
- Final Thesis Subject
