Operations Management

Operations Management

Become an expert in operations management and optimize business processes for future challenges.

4 YEARS
240 ECTS

Enroll in the most modern program in operations management, aligned with current and future labor market demands. Prepare for an exceptional career and business challenges with advanced use of digital technologies!

Step into a world of endless possibilities!

The study option Operations Management within the Business Excellence, Management, and Organization program is the most innovative in the field of planning, organizing, and managing business processes for procurement, production, distribution, sales, and service delivery. Undergraduate studies in operations management cover understanding and applying principles and techniques crucial for efficiently managing operations within organizations. The focus includes optimizing production processes, supply chain management, quality control, logistics, and strategic planning.

Operations Management

57

companies, startups, and other organizations involved in the program implementation

  • Business decision-making
  • Business simulations
  • Applied statistics for managers
  • Canvas models
  • ESG standards
  • Operational research
  • Experience economy
  • Career development
  • Organizational performance measurement
  • Project thinking and planning
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Certification

12

certificates can be earned during the studies

  • ESG - basic program
  • LEAN - basic program
  • Six-Sigma - basic program
  • KAIZEN - basic program
  • Balanced Scorecard - basic program
  • Controlling - basic program
  • ISO 27001:2013
  • ISO 9001:2015
  • ISO 14001:2015
  • ISO 45001:2015
  • ISO 22000
  • ISO 22301:2019
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Fields of Work

4+

industries

  • Healthcare
  • Education
  • Food safety
  • Construction
  • Tourism
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Why this program?

  • Career Opportunities: Degrees in operations management open a wide range of career opportunities in various industries such as manufacturing, logistics, retail, healthcare, and many service industries.
  • Key Skills: Students acquire key skills such as analytical thinking, problem-solving, project management, and leadership, which are highly valued in the job market.
  • Business Performance Improvement: Through the application of learned principles, graduates can contribute to improving business performance, reducing costs, and increasing profitability.
  • Market Adaptability: With knowledge of operations management, graduates are better prepared to adapt to market changes and implement innovative solutions in business operations.
  • Global Perspective: Programs often include a global perspective and understanding of international operations, essential for operating in a globalized world.

Studying operations management provides a solid foundation for understanding how organizations function and how business processes can be improved, which is essential for success in today’s business environment.

The teaching is further enriched by lecturers who are experts in standardization and quality within companies and the Serbian Chamber of Commerce. The focus is on unique experiential learning through business case analysis and acquiring foundational knowledge for Six-Sigma and LEAN certification.

Organized based on advanced business practices and exceptional faculties worldwide. Instead of directing you to just one business sector, we open doors to various industries and enable you to find your path. We encourage you to develop your skills, think outside the box, and be a leader in a constantly changing world.

The undergraduate academic studies program OPERATIONS MANAGEMENT, lasting four years (240 ECTS), is characterized by a modern approach to exceptional higher education, designed according to best practices in management and economics.

Together, our students gain an exceptional advantage that allows them to quickly find employment upon graduation, establish their own companies, STARTUP companies, and NGOs, or continue their studies at leading universities abroad.

Study and Work

With the help of modern information technologies, all students who are employed and unable to attend classes regularly can follow and attend lectures through multimedia teaching materials, regular consultations with professors and lecturers via email and the TEAMS platform, electronic literature, online exam registration, and practical teaching repositories. Employed students follow classes through subject pages, while exams and colloquiums are taken like regular students, and attendance points can be compensated through additional assignments.

The tuition fee for the 2025-26 academic year is 2.100 euros in its dinar equivalent. The first installment is 500 euros in its dinar equivalent, and the remaining amount can be paid in 11 monthly installments. Digital teaching materials are included in the tuition fee.

The program is accredited by the National Accreditation and Quality Assurance Body in Higher Education – certificate of accreditation for undergraduate academic studies Business Excellence and Organization.

Together, our students gain an exceptional advantage that allows them to quickly find employment upon graduation, establish their own companies, STARTUP companies, and NGOs, or continue their studies at leading universities abroad.

 

Key areas studied in the program Operations Management

  • Principles of Quality Management
  • Quality, Organizational Behavior, and Transformational Leadership
  • Design of Production and Service Systems
  • ISO Standards and Their Application
  • Six-Sigma and Its Application
  • Analytics and Reporting
  • Project Management
  • Total Quality Control
  • Supply Chain Management
  • Logistics

 

Subjects

Year I

  • Economics
  • Management
  • Applied Informatics
  • Mathematics
  • Creativity and Psychology
  • English Language 1
  • German Language 1
  • Basics of Human Resource Management
  • Marketing
  • Financial Accounting
  • Mathematics with Statistics
  • English Language 2
  • German Language 2
     

Year II

  • Business Economics and Planning
  • Entrepreneurship and Innovation
  • Business Law
  • Business Communication and Negotiation
  • English Language 3
  • German Language 3
  • Operational Research
  • Social Psychology
  • Digital Business and Marketing
  • English Language 4
  • German Language 4
  • Planning and Management of Production and Service Operations
  • Consumer Behavior
  • Mental Health
  • Corporate Culture
  • LEAN Logistics

Year III

  • Decision Making
  • Digital Business Models
  • Financial Management
  • Organizational Psychology
  • Knowledge Management
  • Design of Production and Service Systems
  • Career Development and Business Excellence
  • Business Performance Management
  • Strategic Management and Organizational Effectiveness
  • Professional Practice 1
  • Strategic Enterprise Control
  • Principles of Event Organization

Year IV

  • Business Situation Simulations
  • Leadership and Change Management
  • Human Resource Management
  • Professional Practice 2
  • Stress Management
  • Sustainable Development and Business
  • Intellectual Capital and Enterprise Competitiveness
  • Supply Chain Management
  • Event Project Planning
  • Psychology of the Digital Environment
  • Thesis Subject