Enroll in the most modern program for quality management and standardization, aligned with current and future labor market demands. Prepare for an exceptional career and business challenges with advanced use of digital technologies!

Step into a world of endless possibilities!

The study option Business Excellence and Standardization within the Business Excellence and Organization program is the most innovative in the field of quality management. The program provides students with the opportunity to develop competencies in quality management practices, including the introduction and implementation of specific ISO and ESG standards, change management, team engagement, quality management systems, negotiation and conflict resolution, as well as data analysis and reporting. Throughout the program, students will have opportunities to explore the application of quality management in various service and production industries.

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Why this program?

• Global Challenges: Worldwide problems such as climate change, environmental degradation, social injustice, and unsustainable economic development require comprehensive responses. Studies of ESG and other standards allow students to understand these complex issues and acquire skills to find sustainable solutions.
• Business World: Companies increasingly recognize the importance of sustainability for their operations. Understanding ESG standards becomes crucial for risk management, improving reputation, attracting investors, and gaining a competitive advantage.
• Investors and Financial Markets: Investors are increasingly seeking investments aligned with ESG principles. Knowledge of these standards is thus important for financial analysts, investment managers, and other finance professionals.
• Regulatory Framework: Regulatory requirements related to ESG factors are expanding. Knowledge of these requirements is necessary for compliance with laws and regulations and avoiding potential legal issues.
• Social Responsibility: Sustainable development and social responsibility are becoming increasingly important demands for organizations and society as a whole. Studies of ESG and other standards enable students to develop awareness of these issues and acquire skills to promote social responsibility.
• Career Perspective: Studies of ESG standards can open doors to various career opportunities in sustainability, corporate social responsibility, environmental management, social innovation, and similar fields.

In the study program Business Excellence and Standardization, you will experience a highly dynamic environment and acquire key skills that will prepare you for challenges in modern corporations, small and medium enterprises. You will understand and learn the basic principles and theories of quality management, including methods for improving the quality of products and services. You will master the application of international standards (ISO 9001, ESG). Additionally, students will be trained to:

• Use and apply methods and advanced practices of business quality management (services and production) that bring value and align with the strategic goals and objectives of companies and enterprises;
• Evaluate solutions for potential or existing problems with risk or quality based on the analysis of qualitative and quantitative data suitable for the problem;
• Apply best practices for knowledge-based decision-making in business quality management;
• Evaluate successful methods for engaging and collaborating with executives, managers, employees, customers, and other stakeholders in diverse and multidisciplinary environments that enable an organization to meet or exceed the expectations of customers and other stakeholders regarding quality;
• Use sustainable, ethical, legal, and socially responsible business quality management practices in domestic and global companies and enterprises;
• Effectively communicate with various audiences about complex business quality management issues using different types of media.

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The tuition fee for the 2025-26 academic year is 2.100 euros in its dinar equivalent. The first installment is 500 euros in its dinar equivalent, and the remaining amount can be paid in 11 monthly installments. Digital teaching materials are included in the tuition fee.

The program is accredited by the National Accreditation and Quality Assurance Body in Higher Education – certificate of accreditation for undergraduate academic studies Business Excellence and Organization.

The undergraduate academic studies program Business Excellence and Standardization, lasting four years (240 ECTS), is characterized by a modern approach to exceptional higher education, designed according to best practices in management and economics.

Together, our students gain an exceptional advantage that allows them to quickly find employment upon graduation, establish their own companies, STARTUP companies, and NGOs, or continue their studies at leading universities abroad.

Key areas studied in the program Business Excellence and Standardization

• Principles of Quality Management
• Quality, Organizational Behavior, and Transformational Leadership
• Total Quality Management
• ISO Standards and Their Application
• Six-Sigma and Its Application
• LEAN Principles and Application
• Analytics and Reporting
• Project Management
• Total Quality Control
• Supply Chain Management
• Logistics