Business Excellence and Standardization

Business Excellence and Standardization

Enroll in the most advanced management program and prepare for your career with cutting-edge digital technologies.

4 YEARS
240 ECTS

Enroll in the most advanced quality management and standardization program, aligned with current and future labor market requirements, where we prepare you for an exceptional career and business challenges using advanced digital technologies!

Step into a world of endless possibilities!

The study option Business Excellence and Standardization within the study program Business Excellence and Organization represents the most innovative program in the field of quality management. The program provides students with the opportunity to develop competencies in quality management practices, including implementation of ISO and ESG standards, change management, team engagement, quality management systems, negotiation and conflict resolution, as well as data analysis and reporting. Throughout the program, students have opportunities to explore the application of quality management in various service and production industries.

Business Excellence and Standardization

45

companies, startups, and other organizations are involved in the program implementation

  • Business Decision Making
  • Business Simulations
  • Psychology and Business
  • Canvas Models
  • ESG Standards
  • Neuroeconomics
  • Experience Economy
  • Career Development
  • Organizational Performance Measurement
  • Project Thinking and Planning

Certification

12

certificates can be obtained during studies

  • ESG - Basic Program
  • LEAN - Basic Program
  • Six Sigma - Basic Program
  • KAIZEN - Basic Program
  • Balanced Scorecard - Basic Program
  • Controlling - Basic Program
  • ISO 27001:2013
  • ISO 9001:2015
  • ISO 14001:2015
  • ISO 45001:2015
  • ISO 22000
  • ISO 22301:2019

Fields of Work

4+

industries

  • Healthcare
  • Education
  • Food Safety
  • Construction
  • Tourism

Why choose this program?

  • Global Challenges: Global issues such as climate change, environmental degradation, social injustice, and unsustainable economic development require comprehensive solutions. Studies of ESG and other standards enable students to understand these complex problems and acquire skills to find sustainable solutions.
  • Business World: Companies increasingly recognize the importance of sustainability in their operations. Understanding ESG standards becomes crucial for risk management, reputation improvement, attracting investors, and achieving competitive advantage.
  • Investors and Financial Markets: Investors increasingly seek investments aligned with ESG principles. Knowledge of these standards is therefore important for financial analysts, investment managers, and other finance professionals.
  • Regulatory Framework: Regulatory requirements regarding ESG factors are expanding. Knowledge of these requirements is essential to comply with laws and regulations and to avoid potential legal issues.
  • Social Responsibility: Sustainable development and social responsibility are becoming increasingly important demands for organizations and society as a whole. Studies of ESG and other standards allow students to develop awareness of these issues and acquire skills to promote social responsibility.
  • Career Perspective: Studies of ESG standards can open doors to various career opportunities in sustainability, corporate social responsibility, environmental management, social innovation, and related fields.

Overall, studies of ESG standards and sustainable development are key to educating future leaders who can handle today's world challenges and contribute to a more sustainable and just future.

Classes are further enriched by lecturers who are experts in standardization and quality within companies and the Serbian Chamber of Commerce. The focus is on unique experiential learning through business case analysis while acquiring basic knowledge for Six Sigma and LEAN certification.

Organized following advanced business practices and outstanding universities worldwide. Instead of guiding you toward a single business sector, we open doors to various industries and allow you to find your own path. We encourage you to develop your skills, think outside the box, and become a leader in a constantly changing world.

In the study program Business Excellence and Standardization you will experience a highly dynamic environment and acquire essential skills to prepare you for challenges in modern corporations, small and medium enterprises. You will understand and learn the basic principles and theories of quality management, including methods to improve product and service quality. You will master the application of international standards (ISO 9001, ESG). Additionally, students will be trained to:

  • Use and apply methods and advanced practices of business quality management (services and production) that deliver value and align with the strategic objectives of companies and enterprises;
  • Assess solutions for potential or existing risk or quality issues based on qualitative and quantitative data analysis appropriate for the problem;
  • Apply best practices for knowledge-based business quality decision-making;
  • Evaluate effective methods for engagement and collaboration with executives, managers, employees, customers, and other stakeholders in diverse and multidisciplinary environments that allow the organization to meet or exceed stakeholder expectations regarding quality;
  • Use sustainable, ethical, legal, and socially responsible practices of business quality management in domestic and global companies and enterprises.
  • Communicate effectively with various auditors on complex business quality management issues using multiple media types.

Study and Work

With the help of modern information technologies, all employed students who cannot attend classes in person have the opportunity to regularly follow and attend lectures using multimedia educational content, regular consultations with professors via email and TEAMS platform, electronic literature, online exam registration, and practical class tutorials. Employed students follow classes via course pages, while exams and quizzes are taken like regular students, and attendance points can be compensated through additional assignments.

The program is accredited by the National Accreditation and Quality Assurance Body in Higher Education – accreditation certificate of the undergraduate program Business Excellence and Organization.

The undergraduate studies of the Business Excellence and Standardization program, lasting four years (240 ECTS), feature a modern approach to exceptional higher education, designed according to best practices in management and economics.

Overall, our students gain an outstanding advantage enabling rapid employment upon graduation, starting their own companies,  STARTUP companies, and NGOs, as well as continuing studies at leading universities abroad.

Key areas studied in the Business Excellence and Standardization program

 

  • Principles of Quality Management
  • Quality, Organizational Behavior, and Transformational Leadership
  • Total Quality Management
  • ISO Standards and their Application
  • Six Sigma and its Application
  • LEAN Principles and Application
  • Analytics and Reporting
  • Project Management
  • Total Quality Control
  • Supply Chain Management
  • Logistics

 

Subjects

1st Year

  • Economics
  • Management
  • Applied Informatics
  • Mathematics
  • Creativity and Psychology
  • English 1
  • German 1
  • Basics of Human Resources Management
  • Marketing
  • Financial Accounting
  • Mathematics with Statistics
  • English 2
  • German 2

2nd Year

  • Business Economics and Planning
  • Entrepreneurship and Innovation
  • Business Law
  • Business Communication and Negotiation
  • English 3
  • German 3
  • Social Psychology
  • Digital Business and Marketing
  • English 4
  • German 4
  • Consumer Behavior
  • Mental Health
  • Tourism Economics
  • Corporate Culture

3rd Year

  • Decision Making
  • Digital Business Models
  • Financial Management
  • Organizational Psychology
  • Knowledge Management
  • Career Development and Business Excellence
  • Business Performance Management
  • Strategic Management and Organizational Effectiveness
  • Professional Practice 1
  • Strategic Company Control
  • Event Organization Principles

4th Year

  • Business Situation Simulation
  • Leadership and Change Management
  • Human Resources Management
  • Professional Practice 2
  • Event Planning and Financial Management
  • Stress Management
  • Sustainable Development and Business
  • Intellectual Capital and Company Competitiveness
  • Project Planning of Events
  • Psychology of the Digital Environment
  • Final Thesis Subject